CLIENT SERVICES AGREEMENT (the “Agreement”)

This Agreement is made effective as of the day this form is submitted, by and between Doctor Blossom, Inc. (hereinafter referred to as the Practitioner or Company) and “You” or “Your” means the purchaser and person attending the session 

 (hereinafter referred to as the “Client”). The Client and the Practitioner or Company will collectively be referred to herein as the “Parties”. 

The Parties hereby agree to the following:

Program/Service Description

The Practitioner provides holistic health services informed by Āyurveda, Traditional Chinese Medicine (TCM), yoga therapy, and principles of the PreCODE/ReCODE protocol developed by Dr. Dale Bredesen and Apollo Health. These services are intended to support cognitive health, overall wellness, and lifestyle modification through non-diagnostic, educational, and supportive practices.

The Practitioner is available for scheduled sessions and email correspondence Tuesday through Thursday, between 9 am and 5:00 pm Pacific Time. Responses to emails will typically be provided within 48 business hours.

Services Included in Agreement:

  • Individualized session plans including dietary, lifestyle, movement, and mindfulness recommendations

  • Access to supplemental materials, which may include:

    • Recipes or food plans

    • Yoga or breathing practice guidelines

    • Āyurveda seasonal or constitutional care suggestions

2. Payment

The Client will pay the Investment pursuant to the following terms: Payment is due immediately following the session. Payment may be completed via Zelle or through Thrivecart via the link provided.

One-to-one sessions follow this fee structure

  • $25 minute sessions for $120-$180

  • $50 minute sessions for $240-$360 

  • $80 minutes sessions for $300-$480

(hereinafter referred to as the Investment).

Late / No Payments: 

Payments are due immediately following the session. If a payment is not made, the Practitioner will send the Client an email with instructions on how to submit payment as soon as possible. 

The Practitioner will not perform any additional services for the Client until payment is completed and the Client’s access to any client portal or materials may be removed until payment is made.

3. Refund Policy

A. No Refunds

The Practitioner will do everything within their ability to ensure the Client’s satisfaction with the sessions. The Coach expects that the Client will do the same. Refunds will not be issued for sessions already conducted. 

B. No Chargebacks

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment (ie, PayPal) for any reason whatsoever related to the sessions. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account. 

4. Client Commitments

The Practitioner-Client Relationship

The Client is solely responsible for creating and implementing his/her/their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga health coaching and his/her/their PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga sessions and interactions with the Practitioner. As such, the Client agrees that the Practitioner is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Practitioner. The Client understands that these sessions are for wellness purposes only and the information and education provided in these sessions is not intended or implied to supplement or replace the professional advice of a doctor. You should consult with a professional in person where you live to discuss issues or questions pertaining to your particular health situation. 

Although we do our best to make sure all of the content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the information, or its safety or efficacy as it applies to you.

The Client acknowledges that PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga sessions may involve different areas of his, her, or their life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, how to incorporate PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga principles into those areas and implementing those choices is exclusively the Client’s responsibility.

The Client acknowledges that PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga sessions do not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that mentorship is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga sessions agreed upon by the Client and the Practitioner.

The Client understands that in order to enhance the PreCODE/ReCODE, Traditional Chinese Medicine, Āyurveda and Yoga relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the sessions. 

The Client agrees to the following as part of the sessions:

  1. The Client shall participate fully in the sessions to the best of their ability.

  2. The Client shall immediately inform the Practitioner of any issues or difficulties that they may have with the Program.

  3. The Client shall complete payment of the Investment according to the Terms herein.

6. Practitioner  Commitments

The Practitioner agrees to the following as part of the sessions:

  1. The Practitioner shall participate fully and intently in the session to the best of their ability.

  2. The Practitioner will support the Client to the best of their abilities in accordance with Section I of this Agreement.

  3. The Practitioner will not, at any time, either directly or indirectly, use any information disclosed by the Client for the Practitioner's own benefit, nor will the Practitioner disclose or communicate, in any manner, any information to a third party about the Client. The Practitioner will not divulge that the Parties are in a relationship without your express permission.

  4. The Practitioner agrees to conduct the sessions by Zoom or  in-person.

7. Disclaimer

The Client understands that the Practitioner is a licensed acupuncturist and a certified ReCODE 2.0 practitioner.

The Practitioner is not a nutritionist, therapist, or physician and therefore the Client needs to discuss and clear any and all changes to the Client’s lifestyle, food intake, exercise regimen, or medical treatment with their physician before implementing changes or habits suggested by the Practitioner. The Client confirms that s/he has or will discuss any and all changes to their diet, exercise regimen, supplements, medications, or lifestyle with their physician or qualified medical professional before implementing any suggested or offered changes, additions, or alterations to their lifestyle.  The Client understands that the Practitioner is not a nutritionist, physician, and/or a psychotherapist or psychologist. 

Further, the Practitioner has not promised, nor shall they be obligated to: (1) act as a therapist by providing psychological counseling, psychoanalysis or behavioral therapy, (2) assist anyone with a serious medical condition to resolve, manage, or improve that medical condition, and/or (3) assist anyone not under the care of a physician or medical professional while implementing healthy changes in their life.

8. Cancellations & Rescheduling Appointments

If you are unable to keep an appointment that we have, please provide 48-hour notice to the Practitioner. If you have chosen to cancel your appointment with less than 48 hours notice, please pay 50% of the appointment fee. If you choose to cancel with less than 24 hours notice, please pay 100% of the appointment fee. Exceptions will be made for emergency situations. The Client may reschedule their appointment by Calendly.

9. Limitation of Liability

Notwithstanding anything to the contrary contained herein, the Client’s sole and exclusive remedy for negligence, failure to perform, or breach by the Coach hereunder shall be a refund of the amount paid but not earned on the Agreement. IN NO EVENT SHALL THE Practitioner BE LIABLE TO THE CLIENT FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

10. Indemnification 

Client agrees to indemnify and hold harmless the Practitioner, Doctor Blossom, Inc., and its agents, employees, representatives, successors and assigns from all direct and third party claims, losses, expenses, fees, including attorneys’ fees, costs, and judgments that may be asserted against Doctor Blossom, Inc. or the Practitioner, by any third parties that result from the errors, negligence, acts, and/or omissions of the Client and/or the Practitioner. 

11. Arbitration

Any controversy or claim between the Parties shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association (“AAA”). If the Parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of California. The arbitration hearing shall be held in the state of California. Each party shall pay its own costs and expenses related to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party. No damages excluded by or in excess of any damage limitations set forth in this Agreement shall be awarded. The sole remedy for the Client shall be a refund of any amount paid to the Practitioner.

12. Entire Agreement

This Agreement contains the entire agreement between the Parties. There are no other promises or conditions in any other agreement (oral or written) between the Parties. 

13. Severability 

The provisions of this Agreement shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of this Agreement shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Agreement as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged. 

14. Applicable Law + Venue
This agreement shall be governed by the laws of the state of California. Any action brought by any party arising out of or from these Terms shall be brought within the California, County of Alameda.

15. Confidentiality

The Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either party throughout the Term of the Agreement (“Confidential Information”). Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own Confidential Information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of the Agreement.

Permitted Disclosure. Notwithstanding anything in the foregoing, the Parties may disclose Confidential Information to the extent necessary as required by law, a court of competent jurisdiction, and/or any governmental authority or agency. Where permitted by law or legally permissible, the Parties shall disclose a request for information in writing to the other prior to disclosure. 

16. Recording Sessions

The Practitioner will advise the Client in writing in advance of any sessions if their session(s) will be recorded for any reason. The Client may not record any sessions without the Practitioner’s prior written consent. 

17. Force Majeure

In the event that any circumstances beyond or not within the reasonable control of the Parties, including, but not limited to: an act of God (such as, but not limited to, fire, explosion, earthquake, flood, tsunami, drought, tidal waves, hurricanes, etc.), pandemic, hostilities, war, invasion, curtailment or interruption of transport, threats or acts of terrorism, State Department travel advisory or warning, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under the Agreement, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such circumstances.

18. No Guarantees, Warranties or Representations

The Practitioner has not and does not make any warranties, guarantees, or representations, verbally or in writing, regarding the outcome or success (or the likelihood of such) in working with the Practitioner. The Client understands that due to the nature of the sessions, the results experienced by each client may vary. The Practitioner does not make any guarantees other than that the sessions shall be provided to the Client in accordance with the terms of the Agreement as stated herein. 

By purchasing sessions, you implicitly signify your agreement to all of the terms in this Client Services Agreement.

If you have any questions about the Client Services Agreement, please contact Scott Blossom at info@doctorblossom.com.

Thank you.